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error message to validate email address on PDF form

New Here ,
May 19, 2016 May 19, 2016

I keep getting an error message on a PDF form:

This message pops up on me while filling in the form and on others when they open the form after completion.

Could someone please help me resolve this?

Thanks!

TOPICS
Acrobat SDK and JavaScript , Windows
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Community Expert ,
May 19, 2016 May 19, 2016

Does it happen when you open the file, or when you enter an address into a field? Also, what address are you entering? And can you share the file?

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New Here ,
May 19, 2016 May 19, 2016

I'm not sure how to share it with you.  It happens after I've entered the email address; however, I think it may have to do with the fact that I am entering it like this to show who the email address belongs to:

Judy Moore: judym@ipspension.com

I tried to save it without the name in from of the email address and I didn't get the message; however, if I have more than one email address listed I still get the error message.

Thanks !

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Community Expert ,
May 19, 2016 May 19, 2016

You should probably enter only the email address, without the name.

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New Here ,
May 19, 2016 May 19, 2016

That works if only one email address but in most instances I have more than one and I still get the message?

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Community Expert ,
May 19, 2016 May 19, 2016
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Report the issue to the creators of the form.

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