Exportpdf fails to convert

New Here ,
Aug 27, 2016 Aug 27, 2016

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I have an annual subscription. I tried to convert a 15mb pdf file to excel. Both from Android + Adobe Reader and Windows +10 Chrome. In both cases I keep receiving the message "Conversion failure". I tried Adobe Support Chat. They are able to help and suggested posting the problem here. Can anyone help? Even a cursory search reveals that the problem is pretty common, perennial for many years, and still not solved by Adobe. OCR disabling etc. do not seem to work.

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Acrobat SDK and JavaScript, Edit and convert PDFs

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correct answers 1 Correct Answer

Adobe Community Professional , Aug 27, 2016 Aug 27, 2016
There is nothing we ban do to help: ExportPDF is a server based solution, which means only Adobe had access to what's going on while your job is being processed. You are paying for your subscription, so I would assume that you are eligible for Adobe's service. Try again and see if you can talk/chat with somebody else who is more willing to help. What I can tell you is that the outcome of a conversion from PDF to any other format depend highly on the quality is your PDF. If important information ...

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Adobe Community Professional ,
Aug 27, 2016 Aug 27, 2016

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There is nothing we ban do to help: ExportPDF is a server based solution, which means only Adobe had access to what's going on while your job is being processed. You are paying for your subscription, so I would assume that you are eligible for Adobe's service. Try again and see if you can talk/chat with somebody else who is more willing to help.

What I can tell you is that the outcome of a conversion from PDF to any other format depend highly on the quality is your PDF. If important information is missing from the input file, you will never get a good output file. When you have access to Adobe Acrobat, you can try to convert the file to images, then import these images again into a PDF file, OCR this file and then convert to e.g. excel.  This sometimes does give you better results.

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Adobe Employee ,
Oct 13, 2016 Oct 13, 2016

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Please split the document into two parts and then try exporting the output PDF's into word.

Regards,

Girija

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Adobe Community Professional ,
Oct 13, 2016 Oct 13, 2016

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How do you split the document with Export PDF ?

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Adobe Employee ,
Oct 13, 2016 Oct 13, 2016

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To split the document, you need to use "Organize Pages" app.

Follow this link for details: Split a PDF document | Adobe Acrobat DC tutorials

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Adobe Community Professional ,
Oct 13, 2016 Oct 13, 2016

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I know this. The OP has only Export PDF.

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Adobe Employee ,
Oct 19, 2016 Oct 19, 2016

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Hi Suresh,

If it happens only with some specific file, Please share the file for digging down the issue.

-Thanks and Regards

Sunil Soni

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New Here ,
Nov 23, 2017 Nov 23, 2017

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I demanded that I need technical services, so they connected me to one.  This one was very helpful, offered to install trial version Acrobat Pro DC, took her almost 4 hours (imagine I do it), I found the split file function, split it into 2 files, first one with 1200 pages, next with 1109 pages (25mb). then the 1200 to two 150 pages (6-9mb), 300 pages (8mb), and 600 pages (15mb).  Exported each to Excel individually, all converted.

But there are big problems: the first page has only the last few lines, remaining pages all missing 14 lines.  With 2309 pages, manual correction is out of the question.  Anyone has any idea what I should do next?

Can cut and paste from Acrobat Pro over hundred/thousand pages an alternative?  I'm OK with Access VBA to decode them.

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