When highlighting the text it only outlines. I need it to fill in. Any idea how to fix?
You might try the steps given in the following link:
Could you please let me know if this happens with a single pdf or with other pdfs as well?
This was occuring with multiple pdfs as well. I tried many different things to try and resolve. The other forum posted above did not contain the solution. I went to advanced --> accessibility --> setup assistant and simply reset to the recommended setup. From there I believe was the solution to resolving my issue and restoring the correct highlighting feature.
Assuming you have Adobe Acrobat DC installed on your machine, you might try the following steps:
1- Check if there is an update available for Acrobat, launch Acrobat>navigate to Help menu>then select Check for updates.
2- If that doesn't work, try to restore preferences for Acrobat DC.
Close Acrobat DC.
(ii) Go to C:\Users\your username\AppData\Roaming\Adobe\Acrobat\version.
(iii) Move the entire folder(version number) to some other location like temp folder.
To view temp folder, press and hold Windows key and press R on your keyboard, type temp in the run dialogue box then press enter.
If App data folder is not visible under your user name, launch Windows Explorer then click Organize in the top left corner of the screen>then click Folder and search option>under View>Hidden files and folders,click Show hidden files, folders and drives>then click Apply and OK (for Windows 7)
(iv) Restart Acrobat again and check if its working fine.
3- If that doesn't work, try to repair Acrobat, under Help menu>select Repair Installation.
4- If step 3 doesn't work, try to run Acrobat under Admin account.
Visit this link on how to enable admin account in Windows: https://support.microsoft.com/en-in/kb/555910
For Mac, visit this link: Enabling and using the "root" user in OS X - Apple Support
5- If that doesn't work, try removing Acrobat using Cleaner tool (for Windows) from here: Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs, restart the computer, and reinstall Acrobat from here: Download Pro or Standard versions of Acrobat DC, XI, or X
Could you please let me know the version of Acrobat installed on the machine?
To check the version of Acrobat, launch Acrobat>navigate to Help menu>select About Adobe Acrobat
Which operating system is installed on the machine- Windows/Mac?
This just happened to me this morning, and step #2 did the trick. Thanks again!