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Jumbled Words on PDF

New Here ,
Jun 02, 2016 Jun 02, 2016

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I am having trouble with a PDF File sent to me. It is all jumbled.

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Acrobat SDK and JavaScript

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Adobe Employee ,
Jul 16, 2016 Jul 16, 2016

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Hi justina31421167 ,

Please elaborate the issue and let us know the exact version of Adobe application you are using to view the PDF and also the OS version on your system?

Have you received the PDF file via Email?

The issue is with just this file or all the PDF files you receive are jumbled ?

Please check with other files as well .

Let us know.

Regards

Sarojini

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New Here ,
Mar 30, 2020 Mar 30, 2020

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Mine does the same thing.  It is only with one vendor's invoices.  Attached is a screen shot.  Not everything is jumbled, just parts.  How do I fix this?  

  Thanks, 

Katie

Screenshot (349).png

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Community Expert ,
Mar 30, 2020 Mar 30, 2020

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HI,

 

Can you check with font the document thinks it is using? (file->Properties, then select the fonts tab)

 

This list will show all the fonts in the document, which will probably be be Embedded subset, then we might be able to replace the specific font.

 

Regards

Malcolm

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