Never before seen error message

Adobe Community Professional ,
Jun 22, 2017

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One of my clients got an error I've never seen before when placing a dynamic stamp that displays a dialog. I confirmed that the issue is not context dependent by running this script from the console window and getting the same error.

app.execDialog({description:{elements:[{type:"ok"}]}})

The error message is: "Couldn't Convert to Express Views"

Has anyone seen this error before or have an idea of what is causing it?

The client is also having issues printing to PDF. Not sure if it's related.

Adobe Community Professional
Correct answer by Joel_Geraci | Adobe Community Professional

I've seen it and it was in the same context (a dialog) but not with the same code. I believe it was fixed in an update. I even think I emailed you about it.

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Acrobat SDK and JavaScript, Windows

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Never before seen error message

Adobe Community Professional ,
Jun 22, 2017

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One of my clients got an error I've never seen before when placing a dynamic stamp that displays a dialog. I confirmed that the issue is not context dependent by running this script from the console window and getting the same error.

app.execDialog({description:{elements:[{type:"ok"}]}})

The error message is: "Couldn't Convert to Express Views"

Has anyone seen this error before or have an idea of what is causing it?

The client is also having issues printing to PDF. Not sure if it's related.

Adobe Community Professional
Correct answer by Joel_Geraci | Adobe Community Professional

I've seen it and it was in the same context (a dialog) but not with the same code. I believe it was fixed in an update. I even think I emailed you about it.

TOPICS
Acrobat SDK and JavaScript, Windows

Views

184

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Jun 22, 2017 0
Adobe Community Professional ,
Jun 22, 2017

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I've seen it and it was in the same context (a dialog) but not with the same code. I believe it was fixed in an update. I even think I emailed you about it.

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Jun 22, 2017 0
Adobe Community Professional ,
Jun 22, 2017

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Hmm, you may have. I probably don't remember because it's so rare!! Why Me?

The client is using Acrobat 9 Standard. Everyone in their office is on the same version, but only one computer has the issue. That same computer also has an issue with print to PDF. I suspect a 3rd party app is the problem and it's all related through a memory leak.

So the answer is, don't use that version

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Jun 22, 2017 0