Submit button on form not working on iPad

New Here ,
Apr 04, 2016

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Hi,

I add a Submit button on pdf via Adobe Acrobat Pro DC, and succesfully it is working on desktop.

But, it is not working on IPAD. When I click button, nothing happens.

Can you help us?

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Hi,

I also had this issue.

Touch screen devices do not replicate the "Button down - Button up" action of a mouse click, instead they only replicate the "Button down" part.

Therefore, when programming the Submit button properties in the desktop version of Acrobat DC, set the "select trigger:" option to "Mouse Down".

This solved it for me.

Hope this helps!

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Acrobat SDK and JavaScript, PDF forms

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Submit button on form not working on iPad

New Here ,
Apr 04, 2016

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Hi,

I add a Submit button on pdf via Adobe Acrobat Pro DC, and succesfully it is working on desktop.

But, it is not working on IPAD. When I click button, nothing happens.

Can you help us?

1.png

2.png

Hi,

I also had this issue.

Touch screen devices do not replicate the "Button down - Button up" action of a mouse click, instead they only replicate the "Button down" part.

Therefore, when programming the Submit button properties in the desktop version of Acrobat DC, set the "select trigger:" option to "Mouse Down".

This solved it for me.

Hope this helps!

TOPICS
Acrobat SDK and JavaScript, PDF forms

Views

4.0K

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Apr 04, 2016 0
Adobe Employee ,
Apr 04, 2016

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Hi barışm8108765,

Please provide the exact dot version of the software & OS installed at your system .Also check whether is there any update available for the software after going through "help > check for updates "

Follow this thread to reset the preferences for the Acrobat software :- How to reset Preference settings in Acrobat.

Would like to know is this happening with other documents as well or with this certain one .

Is this document is on server drive ,if yes then move it to the local drive & then check 

Also check with the application name using which the document originally created & also recreate the document to replicate the issue .

Regards,

Yatharth

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Apr 04, 2016 0
Adobe Community Professional ,
Apr 04, 2016

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What PDF viewer are you using on the iPad?

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Apr 04, 2016 0
New Here ,
Apr 05, 2016

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Hi did anyone manage to find a solution to this? I have the same issue created a fillable form in DC the submit button works on the pc but open the email on a phone (any smartphone) then the submit button does not work at all...just comes up as text? HELP

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Apr 05, 2016 0
New Here ,
Jul 07, 2016

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Has there been any movement in this area?  My PDF has a Submit to URL action on a button.  This works in Acrobat Pro on a Mac desktop and I can verify the file was uploaded, but it has zero effect in Acrobat Reader on an iPad Pro.  On the Mac, I get a confirmation dialog.  On the iPad, the only feedback is the border of the button changes upon touch.

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Jul 07, 2016 0
Adobe Community Professional ,
Aug 04, 2016

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Not all mobile apps are created equally. Many cannot even support form fields

It is important that you tell use the app you are using. Without this information we cannot help you.

Adobe Acrobat Reader - View, Annotate & Share PDFs does not show support for submission of forms You can fill them out and sign them and then you need have your app attach the form to an email.

JavaScript for Acrobat Reader Mobile API Reference (iOS)  shows no support for form submission by Mobile Adobe Reader for iOS.

Even the best viewer, PDF Expert, des not show support for form submission.

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Aug 04, 2016 1
Adobe Community Professional ,
Aug 04, 2016

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gkaiseril wrote:

Even the best viewer, PDF Expert, des not show support for form submission.

PDF Expert does support submitting forms, both to a web server and via email.

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Aug 04, 2016 0
New Here ,
Aug 04, 2016

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Also interested to find a response.

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Aug 04, 2016 0