views missing when importing annotation with IAC

[MD3D]

Dear all,

I want to import the annotation from a fdf file which includes 3d annotes.  (the model is in PRC format)

I am using a c# program to call the function retrieveAnnotsFromFile(doc). The texts are imported successfully, but the views are missing.

But when I call the same function with JS within acrobat through button event, the function works fine, all texts and views are imported successfully.

I was wondering if I need to do something extra for importing the annotes views with IAC.

thanks and regards,

[Test Screen Name]

Have you tried using JavaScript via IAC instead?

[MD3D]

Hi, Test Screen Name

To be more specific, I use IAC to call an folder level JS, which include retrieveAnnotsFromFile(doc) function.

I create a button within the pdf to call the same JS on its click event, and the view is imported correctly.

I am using acrobat XI.

Thanks.

[Test Screen Name]

Any messages in the JavaScript console?

[MD3D]

no message in console.

[MD3D]

Hi, expert

Some new findings, I tried to add a normal remark, (not 3D annotation). Seems the view can be loaded correctly. But only the views and remarks for 3d annotation are missing. anything special for 3d annotation?

regards,

Mingdi

[lrosenth]

Yes, many things are special about 3D annotations

[MD3D]

Is there anything that I need set or rebuild after importing the 3d annotation? My confusion is that the function runs well when triggered by event in the AcroExch.App window, but does not when called with IAC. So, I was wondering is that because some authority is not set for running such a funcion through IAC? Or maybe it is caused by the restriction of AcroExch.App object?

Thanks.

[lrosenth]

Could also be a bug…

Are you working with the latest version of Acrobat DC?

[MD3D]

I am using acrobat XI

[lrosenth]

Ah – no idea then.