why when i try and go to java script tools , it takes me to suscription page, try and buy again says i already have. wtf

[dougk21006333]

why when i try and go to java script tools , it takes me to suscription page, try and buy again says i already have.

[Test Screen Name]

What is the product name from Help > About? Acrobat, Acrobat Standard, Acrobat Pro, Acrobat Reader, Adobe Reader, other?

What is the exact version?

[dougk21006333]

Adobe acrobat dc pro. On windows 10

[gkaiseril · Accepted solution]

Make sure you are signed in to you Adobe account and you are in Acrobat Professional and not Adobe Reader.

[Test Screen Name]

What is the exact version please? Something like 2016.124.23234.