Windows 8, Adobe acrobat Pro. Can not open .jpeg files

New Here ,
Oct 30, 2019

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Hello community, I need some help with a solution.

This issues occures on Windows 8, with Adobe Acrobat Pro.

The Error message is: Adobe Acrobat Reader DC has Stopped Working. "A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is avialiable".

 

Two key things. 

These .jpeg files will open with other apps like Windows Photos, paint and word.

I have uninstalled/reinstalled Adobe Acrobat Pro twice.

 

I could use some help with this issues as I cannot find help online, Thanks all in advance! 

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Acrobat SDK and JavaScript, Install update and subscribe to Acrobat, Standards and accessibility, Windows

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Windows 8, Adobe acrobat Pro. Can not open .jpeg files

New Here ,
Oct 30, 2019

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Hello community, I need some help with a solution.

This issues occures on Windows 8, with Adobe Acrobat Pro.

The Error message is: Adobe Acrobat Reader DC has Stopped Working. "A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is avialiable".

 

Two key things. 

These .jpeg files will open with other apps like Windows Photos, paint and word.

I have uninstalled/reinstalled Adobe Acrobat Pro twice.

 

I could use some help with this issues as I cannot find help online, Thanks all in advance! 

TOPICS
Acrobat SDK and JavaScript, Install update and subscribe to Acrobat, Standards and accessibility, Windows

Views

26

Likes

Translate

Translate

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Oct 30, 2019 0
try67 LATEST
Most Valuable Participant ,
Oct 30, 2019

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You say the issue is with Acrobat Pro but the error message is about Acrobat Reader DC... So which one is it? The two are not the same. The free Reader can't convert JPEGs to PDFs, but Acrobat can.

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