Add a certificate is greyed out

[andrep21081569]

Hi All

I cannot add a certificate to a pdf - the entire menu is greyed out. I can fill and sign it manually but inserting a digital signature is unavailable

Apple M1 running sonoma 14.4.1 - Adobe acrobat version

Architecture: arm64
Processor: Apple M1 Pro
Build: 24.2.20736.0
AGM: 7.1.4
CoolType: 9.1.0
JP2K: 4.0.2.54248

A large number of people in our organisation are facing this problem

[Raymond Camden]

Hi, this forum is not for Acrobat the desktop client support, but rather Acrobat APIs.