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Adobe Document Generation Service Level Agreement & Terms of use

New Here ,
Jul 05, 2022 Jul 05, 2022

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Hello, 

 

My company is considering using the Adobe Document Generation API.

 

Does Adobe provide any guaranty regarding the performence of the API ?  Does Adobe provide guarantee that the document generation API is always fast ? Do you provide metrics on how fast the API should be ?

 

Can you share with me the terms of use / the service level agreement of the Adobe Document Generation API ?

 

Thanks

TOPICS
Document Generation API , Sales and Licensing

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Adobe Employee , Jul 14, 2022 Jul 14, 2022

Document Generation API, as part of Adobe Document Services, is governed by Adobe's standard SLA.

 

We provide transparent up-time:

https://status.adobe.com/products/4827

 

More information about our infrastructure can be learned here:

https://www.adobe.com/content/dam/cc/en/trust-center/ungated/whitepapers/doc-cloud/adobe-document-services-security-overview.pdf

 

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Adobe Employee ,
Jul 14, 2022 Jul 14, 2022

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Document Generation API, as part of Adobe Document Services, is governed by Adobe's standard SLA.

 

We provide transparent up-time:

https://status.adobe.com/products/4827

 

More information about our infrastructure can be learned here:

https://www.adobe.com/content/dam/cc/en/trust-center/ungated/whitepapers/doc-cloud/adobe-document-se...

 

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