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This morning Adobe Embed API "stopped working". It only renders page one of PDF's then it stops + gives lots of errors in console
Affected:
- Chrome Version 117.0.5938.92 (Official Build) (64-bit)
- Microsoft EdgeVersion 117.0.2045.41 (Official build) (64-bit)
Not affected:
- Mobile browsers
[mobx.array] Attempt to read an array index (0) that is out of bounds (0). Please check length first. Out of bound indices will not be tracked by MobX
t.get @ mobx.module.js:619
index.js:1 Error: std::out_of_range,map::at: key not found
at documentservices.adobe.com/dc-rendition-provider/3.0.2_5.64.0/AJS/build/wasm_acrobat_we.wasm
at documentservices.adobe.com/dc-rendition-provider/3.0.2_5.64.0/AJS/build/wasm_acrobat_we.wasm
at documentservices.adobe.com/dc-rendition-provider/3.0.2_5.64.0/AJS/build/wasm_acrobat_we.wasm
at documentservices.adobe.com/dc-rendition-provider/3.0.2_5.64.0/AJS/build/wasm_acrobat_we.wasm
at documentservices.adobe.com/dc-rendition-provider/3.0.2_5.64.0/AJS/build/wasm_acrobat_we.wasm
at ccall (documentservices.adobe.com/dc-rendition-provider/3.0.2_5.64.0/AJS/build/wasm_acrobat_we.js:1:74550)
at documentservices.adobe.com/dc-rendition-provider/3.0.2_5.64.0/AJS/build/wasm_acrobat_we.js:1:74855
at we (documentservices.adobe.com/dc-rendition-provider/3.0.2_5.64.0/AJS/build/acrobatProxy_we.js:2:80092)
at Fe (documentservices.adobe.com/dc-rendition-provider/3.0.2_5.64.0/AJS/build/acrobatProxy_we.js:2:83942)
at Me (documentservices.adobe.com/dc-rendition-provider/3.0.2_5.64.0/AJS/build/acrobatProxy_we.js:2:86107)
at Oe (documentservices.adobe.com/dc-rendition-provider/3.0.2_5.64.0/AJS/build/acrobatProxy_we.js:2:85791)
at documentservices.adobe.com/dc-rendition-provider/3.0.2_5.64.0/AJS/build/acrobatProxy_we.js:2:86069
index.js:1 Exception: std::out_of_range,map::at: key not found
_logErrorData @ index.js:1
Anyone else experienced this / anyone know of a fix?
Yeah, I'm sorry I don't have more I can do to help here.
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After a couple of hours it just started working again as normal by just reloading. We had registered "downtime" where nothing worked for 4-5 hours
Did anyone else experience this?
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I checked our status page, https://status.adobe.com/products/503500, and nothing was reported.
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Yeah, I also checked it and it said "available"
We got a lots of messages from customers having problems, both in Norway and Sweden, so I'm not sure what happened ... Maybe it's just "one of those days"
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Yeah, I'm sorry I don't have more I can do to help here.