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Am I getting ghosted by developer sales?

New Here ,
May 15, 2023 May 15, 2023

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Hi all,

 

I received the Extract API usage notification that told me I was approaching the 1000 unit limit earlier in May. This was concerning because I have been developing a web app that is based on working with the text from PDFs. I reached out to sales soon after I received the notification--no response. I have sent more requests to the sales team. We'll see what happens. But I am hoping to get in contact with someone from the sales team ASAP so that I can continue using the API since it's already up and running.

 

I would really appreciate it if there were a way that I could give money to Adobe in exchange for a quota of API calls appropriate to my needs. Thanks.

 

-L

 

(reposting this from another forum, which is apparently the wrong one. thx.)

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PDF Extract API , Sales and Licensing

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Adobe Employee ,
May 15, 2023 May 15, 2023

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Hi Louis,

Sorry to hear you're having a hard time contacting us. Are you submitting this form here: https://developer.adobe.com/document-services/pricing/contact/sales/?

Please email me directly at amohssen@adobe.com and I'll happily move you in the right direction.

Thanks,
Ahmed

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New Here ,
May 15, 2023 May 15, 2023

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Thanks, Ahmed. Just sent you an email. -Louis

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Community Beginner ,
Jul 27, 2023 Jul 27, 2023

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Hi,


I've submitted the form (https://developer.adobe.com/document-services/pricing/contact/sales/?) multiple times and get no reply within weeks.

I just sent and email to amohssen@adobe.com, hope to get an answer.

Thanks,
Gurgen

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