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Annotations duplicated on addAnnotationsInPDF function

Community Beginner ,
Mar 13, 2024 Mar 13, 2024

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Since latest release today 13th of March using the pdfEmbedAPI

addAnnotationsInPDF

https://developer.adobe.com/document-services/docs/overview/pdf-embed-api/howtos_comments/#addannota...

function results in the annotation added twice on any given PDF, issue happening on all browsers and accross operating systems (tested on Macos, Linux, Windows)

Every type of PDF is causing the issue and its consistent on both our application and the example repository provided by Adobe https://github.com/adobe/pdf-embed-api-samples

Code to replicate:
- Pull the latest release of the PDFEmbed api sample
- On https://github.com/adobe/pdf-embed-api-samples/blob/master/More%20Samples/React%20Samples/src/sample... override this function to delete and all back all markers

    onFileUpload = event => {
        event.persist();
        this.viewSDKClient.ready().then(() => {
            const files = event.target.files;
            if (files.length > 0 && this.isValidPDF(files[0])) {
                const fileName = files[0].name;
                const reader = new FileReader();
                reader.onloadend = e => {
                    const filePromise = Promise.resolve(e.target.result);
                    /* Helper function to render the file using PDF Embed API. */
                    viewSDKClient
                        .previewFileUsingFilePromise(
                        "pdf-div",
                        filePromise,
                        fileName,
                        previewConfig
                    )
                    .then((adobeViewer) => {
                    adobeViewer.getAnnotationManager().then((annotationManager) => {
                        annotationManager
                        .removeAnnotationsFromPDF()
                        .then((result) => {
                            annotationManager
                            .addAnnotationsInPDF(result["annotations"])
                            .then((result) => {
                                console.log(result);
                            })
                            .catch((error) => console.log(error));
                        })
                        .catch((error) => console.log(error));
                    });
                    });
                };
                reader.readAsArrayBuffer(files[0]);
            }
        });
    }

- Upload the provided PDF

- Make a simple change to trigger download
- Download new PDF with duplicated annotations

Provided screenshot of PDF opened on Adobe Acrobat PRO before and after as well as PDF to reproduce and with the issue

TOPICS
Bug , PDF Embed API , PDF Services API

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Adobe Employee ,
Mar 13, 2024 Mar 13, 2024

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I'm not sure about the demo code, but I've got a CodePen here - https://codepen.io/cfjedimaster/pen/zYJEMem?editors=1011 - that on annotations will dump out the annotations to the web page. If I do one, like a freehand draw, when the code that gets annotations is run, it only shows one. 

 

What are you seeing if you try my code?

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Adobe Employee ,
Mar 13, 2024 Mar 13, 2024

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Ah I apologize, you are using the API to _add_ an annotation. Let me see if I can test this. 

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Adobe Employee ,
Mar 13, 2024 Mar 13, 2024

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So, I am not able to confirm that adding an annotation via the API returns 2 annotations. What I can confirm is that getting annotations, no matter how many, seems broken. 

 

https://codepen.io/cfjedimaster/pen/MWRjgzJ?editors=1111

 

 

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Community Beginner ,
Mar 13, 2024 Mar 13, 2024

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Using the addAnnotation call generates the annotation twice but it won't show up until you download the PDF file

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Adobe Employee ,
Mar 13, 2024 Mar 13, 2024

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Thank you - in my CodePen above I added one comment and saw one comment. When I downloaded, I saw two comments. I'll be filing both reports now.

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Community Beginner ,
Mar 13, 2024 Mar 13, 2024

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Ok thanks, can i get a tracking number/id for the bug, its heavily impacting our application

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Adobe Employee ,
Mar 13, 2024 Mar 13, 2024

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Nope, sorry. There is no public tracker for Embed issues, and currently no paid support options. 

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New Here ,
Mar 13, 2024 Mar 13, 2024

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there is no tracking number?  is there a potential ETA?  the release from today has this issue and is causing a major issue for us.........

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New Here ,
Mar 13, 2024 Mar 13, 2024

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is this issue getting treated as a CRITICAL for the new release?  

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Adobe Employee ,
Mar 13, 2024 Mar 13, 2024

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I'll ping the PM, that's all I can do for now.

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