Limited support for only certain fonts (no custom fonts) seems to have been and may still be a long running issue for the Adobe PDF Services API when creating or exporting pdf documents. I noticed that the FAQ where supported fonts were previously linked from has been archived and is no longer available to view: https://community.adobe.com/t5/document-services-apis-discussions/faq-for-document-services-pdf-serv...
After doing some digging I was able to find this community post from March 2022 https://community.adobe.com/t5/acrobat-services-api-discussions/converting-pdf-to-docx-missing-font/... that linked directly to the previously supported font csv files:
4. Are these the only fonts that are still supported?
I appreciate any help and/or updated information that can be provided. Thanks!
Have something to add?