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Cannot see any data in Insights under adobe.io for PDF Services API

New Here ,
Oct 27, 2021 Oct 27, 2021

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Hi there, 

 

We've been using the PDF Services API for the last 2 days and we still do not see any data under the Insights page in adobe.io. Screenshot attached. 


We know that we are using the API based on our own data, could you help us find out why this is not showing on Adobe side? 

We are using pay-as-you-go-licence, managed by AWS. 

 

Thank you!

 

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How to , PDF Services API

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Adobe Employee ,
Nov 04, 2021 Nov 04, 2021

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I'm sorry you are having difficulty with this.  It appears to be a known issue that we are working on.  I will post again as soon as I know more. 

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