Document generation error : It seems there was an error on the server. Please try again

[Chloé Qiu]

Hello, 

I am facing an error when generating document using the API Adobe document generation in WORD.

I haven't reach the API document limit per month as I start to use it. And you can find the document in the attachment. 

Thanks in advance for any insights!

[Doddy_od]

I have a similar issue, using Ms Office 365.  I have a simple JSON file with 28 records, and 4 fields, but unable to generate the document(s)

I also tried using https://documentservices.adobe.com/, which was suggested on another post. 

Same result, and same error message. 

Anyone managed to resolve this issue.

Thanks

[Creative363219397w3x]

I have been facing the same issue for the last Week. What is the solution for this?

[Tim36412934qbj9]

I am also experiencing this issue, no amount of troubleshooting seems to resolve this error.

[Doddy_od]

This separate discussion might help.
https://community.adobe.com/t5/acrobat-services-api-discussions/document-generation-error-it-seems-t...