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Document Merge API - CORRUPT_DOCUMENT Error ONLY when I have edited the file.

New Here ,
Feb 20, 2024 Feb 20, 2024

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I am hoping to use the PDF Services API to generate PDF files from .docx template files. When I use the downloadable templates (AgreementLMTemplate.docx, AgreementLMTemplate.json) directly from the Adobe website everything runs smoothly. The API call happens and the resulting PDF is correctly filled out.

 

The problem is if I make any edits to the template, or create a new .docx file using the Word Plug-in, I get and error with the statusCode:400 and errorCode: CORRUPT_DOCUMENT. It does not matter if I edited the downloaded template or created a template from scratch, any .docx that I hit 'Save' on within word causes the CORRUPT_DOCUMENT error to occur.

 

Even a .docx with not tags and just a line of text or a single tag create this error. This also happens when I try to use the online tool and create the PDFs from within the Word Plug-In, so it must be something in my version of Word that is causing the error. Word is up to date running Version 2401 (Build 17231.20236 Click-To-Run).

 

I have uploaded the simplest test file I have tried to create, and even a simple, single-tag doc gives the CORRUPT_DOCUMENT error.

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New Here ,
Apr 05, 2024 Apr 05, 2024

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Hello,

Same problem for me when using the PDF Services SDK. Followed the documentation on how to implement it. Word Version 2402

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