Error: Cannot get DCAPI metadata if DCAPI is disabled

Report · Sep 28, 2020

Getting following error while trying to open a form filling PDF

Error: Cannot get DCAPI metadata if DCAPI is disabled
    at eval (eval at getMetadata (rendition.js:2), <anonymous>:1:1)
    at Function.reject (<anonymous>)
    at RenditionAPI.getMetadata (rendition.js:2)
    at DocAPIInDropin.getMetaData (bootstrap.js:2)
    at bootstrap.js:2

Report · Sep 29, 2020

Hello!

Could you please share the PDF which gives this error? Also, do you see this error only with this PDF or other PDFs as well?

Please let us know and we will look into the issue. Thanks.

Report · Sep 29, 2020

Sorry...

My team confirmed that the pdf generated at serverside is corrupted which caused this error. Please let me know is there anything needed from myside to void this post. Thanks.

Report · Sep 30, 2020

Not a problem. We will consider this thread as closed.

Thanks.