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Getting Error related to INVALID_PLAN_CODE

New Here ,
Jun 13, 2023 Jun 13, 2023

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My Request Tracking Id is "cIPgW4sfWl1ENiRD7XlgHq1AiE6yZnKi" I have been using the PDF Services PDFExtract API from some time but today it showed me the error

"adobe.pdfservices.operation.exception.exceptions.ServiceApiException: description =Unauthorized to execute this operation. User is not enrolled to plans allowed for the service; requestTrackingId=cIPgW4sfWl1ENiRD7XlgHq1AiE6yZnKi; statusCode=500; errorCode=INVALID_PLAN_CODE" Please resolve my error i have given the request tracking id above at the start of description.Also using the same API key from different computer it works fine but from the computer i have been using for long time the API gives the above error. Please Help

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General , How to , PDF Extract API , PDF Services API , Python SDK , REST APIs

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New Here ,
Jun 19, 2023 Jun 19, 2023

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Same thing happening to me. Not sure what changed ...Any luck getting to work again?

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