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1

How do I pay for more quota for Document Services API

New Here ,
Jun 08, 2023 Jun 08, 2023

I am using the PDF services API and have the 1000 trial units and now want to pay for more to roll out to production.  I don't see any options in the interface to pay for more quota.  Can anyone assist in helping point to where I can pay for quota?

 

I've set this up through the adobe developer console.

TOPICS
How to , PDF Services API , REST APIs , Sales and Licensing
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Adobe Employee ,
Jun 08, 2023 Jun 08, 2023

You need to reach out to sales. Start here: https://developer.adobe.com/document-services/pricing/contact/sales/

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Community Beginner ,
Dec 03, 2024 Dec 03, 2024

I have a similar issue. I have filled out the online contact form twice now, multiple chats, multipe phone calls leading to dead ends. How do I reach Sales to resolve a quota issue with PDF Services?

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Adobe Employee ,
Dec 03, 2024 Dec 03, 2024

Hi, 

We have launched the APIs on a new channel with lower volumes available for purchase. You can contact your Adobe Reseller or search for a reseller here: https://adobe.my.salesforce-sites.com/PartnerSearch?lang=en

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Community Beginner ,
Dec 09, 2024 Dec 09, 2024
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Hi. We used the Partner Search page and contacted a reseller and a distributor. They both tell us they don't have the PDF Services API for sale.

 

Until this issue is resolved, can the quota be temporarily waived (or removed) on our PDF Services API so we don't experience an outage again?

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