How to debug exception using tracking ID

Report · Feb 14, 2022

Hello,

After an exception is given and we want to debug the issue. How do we utilise the trackingId to debug it?

I've pasted the exception below:

Exception encountered while executing operation { ServiceApiError: An Internal Server Error has occurred.; transactionId=e97HT6BynCTIl3ukGpRuejdmlhae5iKh
    at multipartResponseParser.parse (/home/ubuntu/projects/PDF-extraction/node_modules/@adobe/pdfservices-node-sdk/src/internal/api/cpf-api.js:197:20)
    at IncomingForm.<anonymous> (/home/ubuntu/projects/PDF-extraction/node_modules/formidable/lib/incoming_form.js:107:9)
    at IncomingForm.emit (events.js:198:13)
    at IncomingForm._maybeEnd (/home/ubuntu/projects/PDF-extraction/node_modules/formidable/lib/incoming_form.js:557:8)
    at JSONParser.parser.onEnd (/home/ubuntu/projects/PDF-extraction/node_modules/formidable/lib/incoming_form.js:532:10)
    at JSONParser.end (/home/ubuntu/projects/PDF-extraction/node_modules/formidable/lib/json_parser.js:29:8)
    at IncomingMessage.<anonymous> (/home/ubuntu/projects/PDF-extraction/node_modules/formidable/lib/incoming_form.js:132:30)
    at IncomingMessage.emit (events.js:203:15)
    at endReadableNT (_stream_readable.js:1145:12)
    at process._tickCallback (internal/process/next_tick.js:63:19)
  requestTrackingId: 'oQ1CospURlRdtbEBEldnVbfUaLszTvWI',
  statusCode: 500,
  name: 'ServiceApiError',
  errorCode: 'INTERNAL_SERVER_ERROR' }

Node JS version: 16.13.2