• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Internal error occured for conversion pdf to docx

Community Beginner ,
Dec 15, 2023 Dec 15, 2023

Copy link to clipboard

Copied

Hello,

 

since 2-3 days, we have often a internal error for convert pdf to docx after 20-40 minutes of proccessing

 

error :

{"statusCode":502,"headers":{"Cache-Control":"no-store, must-revalidate, no-cache","Transfer-Encoding":"chunked","X-Request-ID":"7YtPdo2XI5yBOsjNsFFVR5MHL0SbR6Ck","Pragma":"no-cache","X-Content-Type-Options":"nosniff","Strict-Transport-Security":"max-age=31536000; includeSubdomains","x-robots-tag":"noindex,nofollow","Vary":"accept-encoding","Timing-Allow-Origin":"*","x-ms-apihub-cached-response":"true","x-ms-apihub-obo":"false","Date":"Fri, 15 Dec 2023 16:02:10 GMT","Content-Type":"application/json","Expires":"Thu, 01 Dec 1994 16:00:00 GMT"},"body":{"error":{"code":502,"source":"france-001.azure-apim.net","clientRequestId":"ae242d6e-edb6-457b-a4e9-ad99c432a034","message":"BadGateway","innerError":{"error":{"code":"INTERNAL_SERVER_ERROR","message":"There was an error processing your request."}}}}}

 

for 2 pages document

Views

134

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Dec 15, 2023 Dec 15, 2023

Copy link to clipboard

Copied

Can you share a PDF that shows this issue in action? Are you using the SDK, or REST API?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Dec 17, 2023 Dec 17, 2023

Copy link to clipboard

Copied

Hello, i use the Rest API with Power automate.

 

the document is a pdf from Docusign, may be the problem is here, i don't have problem for convert to word manually the same file

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Dec 18, 2023 Dec 18, 2023

Copy link to clipboard

Copied

One example ÷docusign document

 

https://delsolavocats.fromsmash.com/ExampleFromDocusign

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Dec 18, 2023 Dec 18, 2023

Copy link to clipboard

Copied

UP,

 

if people can confirm me it's possible or not to convert a docusign pdf to word.

 

maybe it's not possible

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Dec 28, 2023 Dec 28, 2023

Copy link to clipboard

Copied

LATEST

Last UP ^^

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Resources