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NodeJS Compress PDF Socket Hang Up

New Here ,
Dec 06, 2023 Dec 06, 2023

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2023-12-06T15:01:43.672Z: Exception encountered while executing operationdescription = request timed out, 10 seconds expired; requestTrackingId = undefined; statusCode = 0; errorCode = UNKNOWN
2023-12-06T22:01:43.693:[ERROR]: Unexpected Error, request could not be completed Error: socket hang up

 

I found some posts that have the same issue, but none of them are working for me:
https://community.adobe.com/t5/acrobat-services-api-discussions/socket-hang-up-nodejs-compresspdf/m-...
https://community.adobe.com/t5/acrobat-services-api-discussions/document-services-api-node-js-socket...

 

 

Has anyone had experience with this or can suggest what I can do?

 

Thanks!

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Adobe Employee ,
Dec 06, 2023 Dec 06, 2023

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New Here ,
Dec 07, 2023 Dec 07, 2023

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Thanks for replying. 

I've tried, but it's still not working.

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Adobe Employee ,
Dec 07, 2023 Dec 07, 2023

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You mind sending me the PDF you are compressing? You can attach it, or email it to me at jedimaster@adobe.com. I won't share it. 

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