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PDF Extract confidentiality

New Here ,
May 09, 2022 May 09, 2022

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Hi,

I am planning on using PDF Extract for a commercial project, however, my customer is worried about sending their PDFs through API to a third party. Can you please tell me in what country the servers are geographically, and also if there is any on-premise solution to avoid sending sensible PDFs over the internet? Thanks.

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PDF Extract API

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Adobe Employee , May 09, 2022 May 09, 2022

Hi @Kira24056986984z ,

 

Details on the security controls for Adobe PDF Extract API are available here:
https://www.adobe.com/content/dam/cc/en/trust-center/ungated/whitepapers/doc-cloud/adobe-document-services-security-overview.pdf

 

The servers are hosted in AWS in the US. 

 

Adobe PDF Extract API is not offered as an on-premise solution as it is dependent on our Adobe Sensei AI/ML engine for understanding and providing structure to the data output. This is not something that is possible in a p

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Adobe Employee ,
May 09, 2022 May 09, 2022

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Hi @Kira24056986984z ,

 

Details on the security controls for Adobe PDF Extract API are available here:
https://www.adobe.com/content/dam/cc/en/trust-center/ungated/whitepapers/doc-cloud/adobe-document-se...

 

The servers are hosted in AWS in the US. 

 

Adobe PDF Extract API is not offered as an on-premise solution as it is dependent on our Adobe Sensei AI/ML engine for understanding and providing structure to the data output. This is not something that is possible in a purely on-premise solution.

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New Here ,
May 09, 2022 May 09, 2022

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Thank you @Ben Vanderberg for your quick reply.

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New Here ,
Aug 29, 2023 Aug 29, 2023

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Another question. Does Sensei AI use the data from uploaded PDFs to train/fine-tune its model, or store after processing? IS there some written policy online?

Thanks. 

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New Here ,
Aug 29, 2023 Aug 29, 2023

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This is specifically for Extract API

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Adobe Employee ,
Aug 30, 2023 Aug 30, 2023

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There is no retention or training based on user data.

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New Here ,
Aug 30, 2023 Aug 30, 2023

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Thanks

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