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PDF Services API - Failure with large Excel files

New Here ,
Jan 13, 2023 Jan 13, 2023

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Hello,

 

I have been working on an integration with the PDF Services API using the Create PDF function to generate PDF files from Microsoft Office documents.

 

I've noticed that the API consistently fails to convert large Excel files (>5-10mb). In the documentation it appears that the only file size restriction stated in the docs is that uploaded files can be 100mb max.

 

The error produced by this failed conversion just indicates that the request parser hit the end of the response unexpectedly. I am using the same functions to submit Word, Powerpoint, and smaller Excel files successfully. I also note that Excel files >5-10mb also tend to fail using the online Adobe PDF converter.

 

Although I can't see one stated in the documentation, I was wondering if some max page limit for the converted PDF is applied, as the Excel files in question have many rows and therefore produce many PDF pages?

 

I coudn't find anything in the documentation to suggest that these files should not work, or any other relevant community posts. I would be grateful if you could also provide any advice on a potential solution to this problem, or indicate whether this is something that is being worked on.


Thank you

TOPICS
Bug , PDF Services API , REST APIs

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