PDF tools SDK node.js: ERROR Unexpected Error, request could not be completed Error: socket hang up

[haha5F8B]

2020-09-23T12:04:24.512:[INFO]: All validations successfully done. Beginning Insert Pages Operation execution
Exception encountered while executing operation ServiceApiError: request timed out, 10 seconds expired
at ClientRequest.<anonymous> (...\PDFToolsSDK-Node.jsSamples\adobe-dc-pdf-tools-sdk-node-samples\src\node_modules\@adobe\documentservices-pdftools-node-sdk\src\internal\http\http-client.js:272:13)
at ClientRequest.emit (events.js:314:20)
at TLSSocket.emitRequestTimeout (_http_client.js:769:9)
at Object.onceWrapper (events.js:420:28)
at TLSSocket.emit (events.js:326:22)
at TLSSocket.Socket._onTimeout (net.js:482:8)
at listOnTimeout (internal/timers.js:554:17)
at processTimers (internal/timers.js:497:7) {
requestTrackingId: undefined,
statusCode: 0
}
2020-09-23T12:04:36.245:[ERROR]: Unexpected Error, request could not be completed Error: socket hang up

Somebody help me ??

[ls_rbls]

What exactly were you trying to do?

Also, is the problem persisting after you've updated your SDK?

[Khushboo5FFB]

Thanks for reaching out to us @haha5F8B , the socket hang up error occurs when the network connection is slow or intermittent at the client side, We would request you to try again with same file and let us know if the problem persists.

[Tyranasaurus]

The error still persists for me, and I am just straight up running the sample code for combining pdfs without modification.

[Raymond Camden]

Right but if your sample is out of date, that could be a problem. "PDF Tools" was renamed to "PDF Services" a while ago, hence the warning you may have older code.