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Power Automate "Create Serachable PDF using OCR" failing after end of free trial

New Here ,
Oct 14, 2022 Oct 14, 2022

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I setup a Power Automate flow use "Create Serachable PDF using OCR" to make scanned documents searchable. It was working great during the free trial of the API. So, I setup a paid account so that we could continue to use the API after the trial ended. However, when the trial ended, the flow began to fail. The error says "Action 'Create_Searchable_PDF_using_OCR_2' failed"

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Adobe Employee ,
Oct 17, 2022 Oct 17, 2022

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If you have new credentials, you need to edit the connection to use the new credentials. 

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New Here ,
Oct 18, 2022 Oct 18, 2022

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I do not have new credentials. I have also created a new connection and it still fails.

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Adobe Employee ,
Oct 18, 2022 Oct 18, 2022

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Note that is also requires a paid Power Automate account -can you confirm you have that?

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New Here ,
Oct 18, 2022 Oct 18, 2022

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Yes, I have a license for Power Automate per user plan.

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Adobe Employee ,
Oct 18, 2022 Oct 18, 2022

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Ok, can you email me (jedimaster@adobe.com) your client id value from your credentials? We can check it to ensure it's the right one.

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New Here ,
Oct 18, 2022 Oct 18, 2022

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I just sent it to you.

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