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Protect PDF api showing an error after months of working fine

CSI28190495wi4x
New Here ,
Feb 01, 2023 Feb 01, 2023

We've been using the API for a few months now, via the AWS Marketplace. For no apperant reason today it stopped working. Will appreciate help understanding what this error is about?image_2023_01_31T15_50_19_284Z (1).png

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