Status Code : 400 "code": "CORRUPT_DOCUMENT", "message": "The input file appears to be corrupted

[Mike375605806qbl]

Hello,

  I am trying to use Adobe API for PDF processing, but I receive an error: 

{
"error": {
"code": "CORRUPT_DOCUMENT",
"message": "The input file appears to be corrupted and cannot be processed.; requestId=09b7def5-1615-4584-9551-d925e7e12b42"
}
}

 My request body is:
  
{
"$content-type": "multipart/form-data",
"$multipart": [
{
"headers": {
"Content-Disposition": "form-data; name=\"inputFileName\""
},
"body": "OoPdfFormExample.pdf"
},
{
"headers": {
"Content-Disposition": "form-data; name=\"intent\""
},
"body": "PDF_TO_EXCEL"
},
{
"headers": {
"Content-Disposition": "form-data; name=\"targetFormat\""
},
"body": "XLSX"
},
{
"headers": {
"Content-Disposition": "form-data; name=\"InputFile0\""
},
"body": "base64Content"
}
]
}
  
  If I decode the base64Content, I can regenerate my PDF file back, so I don't think there is an issue on the file side.

  I also tried with other sample files, but everytime I have same error code in response.

Can I know the root cause of this issue ?

[Raymond Camden]

This is not at all how the REST API works. Did you use the docs here? https://developer.adobe.com/document-services/docs/apis/

[Mike375605806qbl]

Hello,

  No, I didn't use the docs you mentioned here, as I am acesssing from Azure Logic App through my clientID and token, to access path: /operation/v1/exportPDFToExcel.

  Do you also need the raw request (header & body) if the request ID isn't enough to diagnose the issue ?

[Raymond Camden]

We don't support that version of the API anymore - so you are going to need to switch to the one I linked to.

[Mike375605806qbl]

Please check the http request and response files attached.

It is mentioned in your official documentation :https://helpx.adobe.com/document-cloud/help/pdf-connector-for-microsoft-power-automate.html

Also the Adobe connector can be accessed as seen in screenshots attached.

[Raymond Camden]

I'd have to see more of your Logic App to help. The error seems to imply you aren't passing the right input. Can you show a screenshot of the action UI?

[Mike375605806qbl]

I am attaching screenshots for:

1. fileName UI

2. fileContents UI

3. Example Pdf file I am using

4. base64 string I get from error logs

The base64 string is valid, as I can regenerate the PDF file back from online tool.

So the input seems right

[Raymond Camden]

Eh, it's a bit hard to read with the German I believe. First off, where are you using base64? The connector expects the binary bits, not base64.

[Mike375605806qbl]

its little bit correct what you suggested, actually base64toBinary() has to be done

It would be applicable for any pdf to supported format conversion.

base64toBinary(@{items('For_each')?['ContentBytes']})

In case of prod technical issues, what is the support response time (SLA)  if enterprise plan is opted ?

[Raymond Camden]

You would need  an enterprise contract with us, ie, non free-tier, for that. I've got no clue whats available in that regards - your sales person would know.

[Mike375605806qbl]

Request and response files are attached