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The issue where the document is not being generated with the font specified in the Word template.

New Here ,
Jun 08, 2023 Jun 08, 2023

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We have been using the DocumentGenerationAPI to generate PDF files based on Word templates. However, when generating the document on 06/09, we noticed that the font has changed from "Meiryo UI" to "Yu Gothic."

As of 05/02, the documents were generated with "Meiryo UI," and we haven't made any changes to our process or templates. Could there be any issues on the API side?

Also, if there are any ongoing issues, would it be possible to track them through the following link:  https://status.adobe.com/products/503500

Please kindly investigate this matter.

TOPICS
Document Generation API , PDF Services API

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