• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

This application domain (https://st-gaspower.portal.ge.com) is not authorized

New Here ,
Sep 02, 2020 Sep 02, 2020

Copy link to clipboard

Copied

Hi

I am continuously getting the the following mesage even though I have created the API key correctly.

This application domain (https://st-gaspower.portal.ge.com) is not authorized to use the provided View SDK Client ID.

 

Subhendu

Views

570

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Sep 02, 2020 Sep 02, 2020

Copy link to clipboard

Copied

Hi Subhendu,

Thanks for using PDF Embed API. Unfortunately, I'm not able to view your website since it's asking for login with an SSO ID. Is there any other way to view the website?

 

Would be great if you could provide more details, such as,

- How the client ID was generated.

- Code snippet where you're using the client ID.

- Screenshot of the error.

These would be super helpful in debugging the issue. Thanks!

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Sep 03, 2020 Sep 03, 2020

Copy link to clipboard

Copied

Hi Sumona

 

Sorry for being late. Please find my comments beloow.

- How the client ID was generated. : The same way I had for the other project which is working fine.

1. https://www.adobe.io/apis/documentcloud/dcsdk/pdf-embed.html - > Get Started Buttong

2. https://www.adobe.io/apis/documentcloud/dcsdk/gettingstarted.html -> Tried to use both the options "Go to I/O Console" and "Get Started"

3. https://console.adobe.io/projects -> "Create new project"

4. https://console.adobe.io/projects/326764/4566206088344561616/overview   ->  Added the API with the Domain name "st-gaspower.portal.ge.com"

 

- Code snippet where you're using the client ID.

This is the same code which is working for https://console.adobe.io/projects/326764/4566206088344545840/apis/ViewSDK/details .

We are just chaning the API Key.

$.getScript("https://documentcloud.adobe.com/view-sdk/main.js", function () {
var viewerConfig = {
showAnnotationTools: false,
enableFormFilling: false,
showLeftHandPanel: true,
showDownloadPDF: true,
showPrintPDF: true,
showPageControls: true,
dockPageControls: true,
defaultViewMode: "", /* Allowed possible values are "FIT_PAGE", "FIT_WIDTH" or "". */
};

var ids={
"st-prev-www.gepower.com":"61d3e4e8c8414c18ab503e069393145b",
"st-gaspower.portal.ge.com":"fabf91fe9c9343bb92f9b12ce4dc0cdc",
"prev-www.gepower.com":"372b3ea823ba48ad9f15518d428b9a38"
};

/* Wait for Adobe Document Cloud View SDK to be ready */
document.addEventListener("adobe_dc_view_sdk.ready", function () {
/* Initialize the AdobeDC View object */
var adobeDCView = new AdobeDC.View({
/* Pass your registered client id */
clientId: ids[location.hostname],
/* Pass the div id in which PDF should be rendered */
divId: "pdf_modal",
});

/* Invoke the file preview API on Adobe DC View object */
adobeDCView.previewFile({
/* Pass information on how to access the file */
content: {
/* Location of file where it is hosted */
location: {
url: $('.pdf_btn').data('pdfpath'),
},
},
/* Pass meta data of file */
metaData: {
/* file name */
fileName: $('.pdf_name').data('pdfname')
}
}, viewerConfig);
});
});

 

- Screenshot of the error.

PDFSDK.PNG

 

 

These would be super helpful in debugging the issue. Thanks!

 

Thanks for help.

Subhendu

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Sep 07, 2020 Sep 07, 2020

Copy link to clipboard

Copied

Hi Subhendu,

We checked that the mapping between the domain "st-gaspower.portal.ge.com" and the client ID "fabf91fe9c9343bb92f9b12ce4dc0cdc" is correct.

 

Would it be possible to share the network logs when the website is launched and the error shows up? 

And is there a way for us to view the website where this error is displayed while rendering the PDF? Please let us know.

 

We will try our best to resolve the issue.

Thanks.

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Sep 08, 2020 Sep 08, 2020

Copy link to clipboard

Copied

Hi Sumona

 

This site is SSO enabled site. If you agree we can have a screen share session and I can go through. Pease let me know the timing. I was IST 2pm to IST 9pm.

 

 

Getting the following error

 

DevTools failed to load SourceMap: Could not load content for https://documentcloud.adobe.com/view-sdk/2.10.3_1.9.0-0dd3fe2/private/main.js.map: HTTP error: status code 403, net::ERR_HTTP_RESPONSE_CODE_FAILURE
DevTools failed to load SourceMap: Could not load content for https://documentcloud.adobe.com/view-sdk/2.10.3_1.9.0-988ffaa/private/ViewSDKInterface.js.map: HTTP error: status code 403, net::ERR_HTTP_RESPONSE_CODE_FAILURE
DevTools failed to load SourceMap: Could not load content for https://documentcloud.adobe.com/view-sdk/2.10.3_1.9.0-988ffaa/private/dc-app-launcher.js.map: HTTP error: status code 403, net::ERR_HTTP_RESPONSE_CODE_FAILURE
DevTools failed to load SourceMap: Could not load content for https://documentcloud.adobe.com/view-sdk/2.10.3_1.9.0-988ffaa/private/ViewSDK.js.map: HTTP error: status code 403, net::ERR_HTTP_RESPONSE_CODE_FAILURE
DevTools failed to load SourceMap: Could not load content for https://documentcloud.adobe.com/dc-core/2.10.3/private/dc-core.js.map: HTTP error: status code 403, net::ERR_HTTP_RESPONSE_CODE_FAILURE
about:blank:1 GET about:blank net::ERR_UNKNOWN_URL_SCHEME
Image (async)
(anonymous) @ bxf0ivf.js:40
setTimeout (async)
Ga @ bxf0ivf.js:40
active @ bxf0ivf.js:38
C @ bxf0ivf.js:26
Da @ bxf0ivf.js:36
R.i @ bxf0ivf.js:35
(anonymous) @ bxf0ivf.js:33
Promise.then (async)
Ba.start @ bxf0ivf.js:33
Ca @ bxf0ivf.js:35
(anonymous) @ bxf0ivf.js:39
ja @ bxf0ivf.js:23
T.load @ bxf0ivf.js:39
Ja @ bxf0ivf.js:40
Ha.load @ bxf0ivf.js:39
window.Typekit.load @ bxf0ivf.js:40
onload @ dc-core.js:2
load (async)
configureTypekit @ dc-core.js:2
Provider @ dc-core.js:2
Lg @ dc-core.js:2
fi @ dc-core.js:2
co @ dc-core.js:2
Qj @ dc-core.js:2
Kj @ dc-core.js:2
yj @ dc-core.js:2
Ig @ dc-core.js:2
bk @ dc-core.js:2
(anonymous) @ dc-core.js:2
Nj @ dc-core.js:2
ik @ dc-core.js:2
r.render @ dc-core.js:2
(anonymous) @ AdobeDCViewApp.js:2
Promise.then (async)
_executeAction @ AdobeDCViewApp.js:2
JAOs.window.renderApp @ AdobeDCViewApp.js:2
MessageExecutor._executeAction @ ViewSDK.js:1
(anonymous) @ ViewSDK.js:1
setTimeout (async)
MessageExecutor._executeAction @ ViewSDK.js:1
(anonymous) @ ViewSDK.js:1
setTimeout (async)
MessageExecutor._executeAction @ ViewSDK.js:1
(anonymous) @ ViewSDK.js:1
setTimeout (async)
MessageExecutor._executeAction @ ViewSDK.js:1
(anonymous) @ ViewSDK.js:1
setTimeout (async)
MessageExecutor._executeAction @ ViewSDK.js:1
(anonymous) @ ViewSDK.js:1
setTimeout (async)
MessageExecutor._executeAction @ ViewSDK.js:1
(anonymous) @ ViewSDK.js:1
setTimeout (async)
MessageExecutor._executeAction @ ViewSDK.js:1
MessageExecutor._takeAction @ ViewSDK.js:1
MessageExecutor.execute @ ViewSDK.js:1
MessageReceiver._messageReceived @ ViewSDK.js:1
_receiveMessageHelper @ ViewSDK.js:1
DevTools failed to load SourceMap: Could not load content for https://documentcloud.adobe.com/dc-core/2.10.3/private/dc-extras.js.map: HTTP error: status code 403, net::ERR_HTTP_RESPONSE_CODE_FAILURE
DevTools failed to load SourceMap: Could not load content for https://documentcloud.adobe.com/view-sdk/2.10.3_1.9.0-988ffaa/private/AdobeDCViewApp.js.map: HTTP error: status code 403, net::ERR_HTTP_RESPONSE_CODE_FAILURE
DevTools failed to load SourceMap: Could not load content for https://documentcloud.adobe.com/dcpreviewdropin/2.9.1_1.486.0/private/bootstrap.js.map: HTTP error: status code 403, net::ERR_HTTP_RESPONSE_CODE_FAILURE
DevTools failed to load SourceMap: Could not load content for https://documentcloud.adobe.com/dc-core/2.10.3/private/dc-core.css.map: HTTP error: status code 403, net::ERR_HTTP_RESPONSE_CODE_FAILURE
DevTools failed to load SourceMap: Could not load content for https://documentcloud.adobe.com/dc-core/2.10.3/private/dc-extras.css.map: HTTP error: status code 403, net::ERR_HTTP_RESPONSE_CODE_FAILURE
DevTools failed to load SourceMap: Could not load content for https://documentcloud.adobe.com/dc-rendition-provider/2.9.1_3.37.0/private/rendition.js.map: HTTP error: status code 403, net::ERR_HTTP_RESPONSE_CODE_FAILURE

 

Subhendu

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Nov 19, 2020 Nov 19, 2020

Copy link to clipboard

Copied

Hello

 

Did you finally get a solution to your problem? I'm facing the same issue 🙂

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jan 26, 2021 Jan 26, 2021

Copy link to clipboard

Copied

LATEST

I'm also encountering this error - anyone have a resolution?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Resources