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Using 'Convert PDF to Word' API on a Hebrew Searchable PDF document gets corrupted

New Here ,
Jul 08, 2024 Jul 08, 2024

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Hello,

I have noticed a strange behavior using Adobe PDF services API. Seems like a bug to me.

I am using Microsoft Power automate with Adobe API in order to process PDF documents in Hebrew.

Using Adobe PDF services API – 'Create Searchable PDF using OCR' works fine in Hebrew.
If I manually copy the Hebrew text from the output searchable PDF document, it pastes correctly into a Word document (in Hebrew).

However, if I use the – 'Convert PDF to Word' API on the searchable PDF document, the Word documents receives corrupted text (Gibberish).

It is important to note that if I use the 'Convert PDF to Word' API on a PDF document that was NOT originally produced through the 'Create Searchable PDF using OCR', it does works fine in Hebrew.

I will appreciate if someone could point me in the right direction solving this issue.

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Bug , Feature request

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Community Expert ,
Jul 08, 2024 Jul 08, 2024

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in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



<"moved from using the community bugs">

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New Here ,
53m ago 53m ago

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Hi community,
Anyone has a clue how to solve this issue?

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