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Very slow/timeout merge to PDF operation

New Here ,
May 28, 2021 May 28, 2021

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We are evaulating the Documentation Services API's to support the generation of some PDF documents. The documents are not big, but tables within the documents might end up containing a few hundred rows.


While testing the document merge with the sales order json and doc provided in the Java samples (https://github.com/adobe/pdftools-java-sdk-samples/tree/master/src/main/java/com/adobe/platform/oper...) we found that the PDF were rendered correctly but the rendered was very slow or timed out after a number of minutes:

  • 2 products in the json payload: PDF merging time is 23 seconds
  • 100 products in the json payload: PDF merging time 49 seconds
  • 500 products in the json payload: Operation times out after ~ 5 minutes.


It is important to note that the generated PDF files are not particularly big (under 1Mb). nor is the json payload (under 250Kb). The issue seems to be related to rendering a high number of table rows.


We would appreciate to know if there is a workaround to avoid the long processing times/timeouts,


Thanks a lot in advance,

Sergio Alvarez








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