zoom controls not appearing

[R.M.R]

I am not able to show the two zoom icons in page controls when embedding a PDF.

I find that all the config parameters in an EmbedAPI seems to be working. The config is as follows:

{
  "showAnnotationTools": false,
  "showDownloadPDF": false,
  "showPrintPDF": false,
  "showLeftHandPanel":false,
  "dockPageControls":false,
}

Is some other parameter to be given? Thanks

[Shubhanshu Dixit]

Hi Raju, 
Is this happening with all the PDFs or any particular PDF? Ideally, it should show zoom controls as well. If it is happening with a particular PDF, could you please help us by sharing the same if possible.

Thanks

[John24351863ywx4]

Was this problem ever fixed?  I am using the same configuration parameters and I'm seeing the same loss of the zoom controls. 

If I set the adobe-dc-view div size to 843 x 706, I get the zoom controls.  However if I set the dimensions to 706 x 615 (15% smaller) the controls disappear.  When the PDF loads, getZoomLimits() shows {minZoom: 0.112, maxZoom: 6.454}

My options are:

embedMode1: "FULL_WINDOW",
defaultViewMode: "FIT_WIDTH",
showPageControls: true,
showLeftHandPanel: false,
showDownloadPDF: false,
pagemode: false,
showPrintloadPDF: false,
showAnnotationTools: false,
enableSearchAPI: false

[John24351863ywx4]

  In addition, when the PDF opens the initial zoom level is 0.848.

[Ben Vanderberg]

When the PDF viewer is smaller, then it will remove the zoom buttons. The logic behind this is if you are using a much smaller viewer, then it would be a mobile app so you would pinch and zoom to zoom in on the document. I have provided this feedback to the product team.

[John24351863ywx4]

Thank you for the reply. 

My application uses a single-page PDF that is a high-resolution map of a 36 square mile area.  Adjacent to the map, there is a data table with a column containing 160 named locations.  Clicking on any location instantly centers the map on that named location with a zoom level of  2.5 to 6.0 (or maximum) which is a user setting.  The application is not for way-finding, but rather analysis which requires the juxtapostion of the table data and map.  Given the nature of the application, the map doesn't have to be particularly large.  The embedded viewer provides a very sharp, readable image at maximum zoom level.  I enabled the zoom buttons because there is also an option to use the map's current zoom level that was set manually by the user.  It's a nice, but not a must-have, feature.  I could create my own zoom buttons if necessary.  

[Andrew25732639k9kc]

We are having the same issue... when using embed mode the zoom controls are gone. This pretty much renders this view mode useless... the whole point of the pdf is to zoom in and out. How can we address this? Thanks