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I'm frustrated, I'm trying to connect my acrobat sign account with the automations service (Integromate).
When I choose to connect my account, after signing in I get this error:
{"message":"The request failed due to failure of a previous request.","code":"SC424","suberrors":[{"message":"[access_denied] User cannot authorize application because it is UNCERTIFIED","name":"InvalidConfigurationError"}]}
Why is this happening? anyone had an idea?
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this is the full error message
"message":"The request failed due to failure of a previous request.","code":"SC424","suberrors":[{"message":"[access_denied] User cannot authorize application because it is UNCERTIFIED","name":"InvalidConfigurationError"}]}
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Thank you for reaching out.
We have checked that you are using the Acrobat Sign Enterprise trial service.
As you have a question related to API integration, the experts can best answer it.
Moving this thread to the Acrobat Sign Developer board for visibility.
You may also contact the pre-sales team. They will be able to provide you the pre-sales technical assistance and share the correct information.
Please refer to the following link to contact them: https://acrobat.adobe.com/us/en/sign/pricing/plans.html. You may use the Contact us button for Adobe Sign Solutions under the team tab.
Thanks,
Meenakshi