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Can't connect Acrobat sign with Integromat (Make)

New Here ,
Aug 29, 2022 Aug 29, 2022

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I'm frustrated, I'm trying to connect my acrobat sign account with the automations service (Integromate). 

When I choose to connect my account, after signing in I get this error: 

{"message":"The request failed due to failure of a previous request.","code":"SC424","suberrors":[{"message":"[access_denied] User cannot authorize application because it is UNCERTIFIED","name":"InvalidConfigurationError"}]}

 

Why is this happening? anyone had an idea?

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New Here ,
Aug 29, 2022 Aug 29, 2022

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this is the full error message

"message":"The request failed due to failure of a previous request.","code":"SC424","suberrors":[{"message":"[access_denied] User cannot authorize application because it is UNCERTIFIED","name":"InvalidConfigurationError"}]}

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Adobe Employee ,
Aug 29, 2022 Aug 29, 2022

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Hi Gal25853669jsqm

 

Thank you for reaching out.

 

We have checked that you are using the Acrobat Sign Enterprise trial service.

As you have a question related to API integration, the experts can best answer it.

Moving this thread to the Acrobat Sign Developer board for visibility.

 

You may also contact the pre-sales team. They will be able to provide you the pre-sales technical assistance and share the correct information.

Please refer to the following link to contact them: https://acrobat.adobe.com/us/en/sign/pricing/plans.html. You may use the Contact us button for Adobe Sign Solutions under the team tab.

 

Thanks,

Meenakshi

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