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I'm attempting to test the functionality of the Adobe Sign Rest API V6, in the model it lists the FormFieldGenerator, and upon further research is a feature that was added in 2020. I have attempted several times to create a test document and using the FormFieldGenerator but the information appears to just be ignored. I found a forum post from April 21, 2023 of someone with the same issue, and he found out that the Anchor Text setting is disabled by default. Is there anyway this can be enabled so I can test this functionality, it is the remaining thing needing to be tested to convince the owner to switch from DocuSign. Currently using a free developer account for the testing purposes, so I'm unable to create a case.
Below is the forum post for reference:
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Hi @Andrew31714638u83w Did you got any solutions for this? I have the same scenario, And the formfield generator is not working for me.
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Since I only had a developer account, getting assistance was difficult at best. I ended up submitting a ticket for additional information for their professional account (as if I was signed up) to get a rep involved. Then over a little under 2 months and involving a "specialist", they advised that it required management approval to activate the setting. They ultimately claim that the setting getting turned on was approved, but I have not tested it since I have since moved onto other projects that were getting delayed due to this. I have yet to get back to test it, but I do intend to and can provide further updates then!