Redirect URI after declined to Sign

[sanjay32431314q6mn]

Hi I am using adobe sign api to create agreement and it is I have passed RedirectUrl and RedirectDelay=0 as a PostSignOption Parameter. 

 It is working fine when a user signs and redirects to given url. but if a user declines the signature then it is giving adobe thank you message but not redirecting to the given RedirectUrl. 

Could anyone guide me how can I redirect to URL even after decline the signature?

[tromank]

Hi @sanjay32431314q6mn ,

This feature will be part of our next release which is currently accessible on a sandbox environment.

We are adding the following to expand redirect/post sign options.

Hope this helps.

There are other ways to catch signer decling, but I will let you review the screenshot first.

Please let me know if I need to go over alternatives to the URL.

Regards,

Roman

[sanjay32431314q6mn]

Hi @tromank Thanks for the updates.

could you please give me the timeline of the next release where I can get the given solution.

[sanjay32431314q6mn]

Also is there any other way till then I can redirect signer to url when he declines?

[tromank]

Hi @sanjay32431314q6mn. 

Unfortunately, not.

When customers embed or invoke the signing URL, a postMessage web event can be used. Web Events / postMessage documentation can be found here. 

Another option is to capture the event via a webhook. 

Any chance you can provide more details, such as:

1. are the signers that can reject internal or external? 
2. Deciding to sign is a terminal state of an agreement. Is the purpose to actually go back to the sender to make edits?
3.  How is the singing ceremony served? Email/Embedded.

Regards,

Roman

[tromank]

Hi @sanjay32431314q6mn ,

Our release schedule can be found here. The page also covers release notes (including decline redirect). It usually has a 30-day window but can shift due to a variety of reasons such as holidays, end of quarter, etc. 11/13

Regards,

-Roman