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Hi I am using adobe sign api to create agreement and it is I have passed RedirectUrl and RedirectDelay=0 as a PostSignOption Parameter.
It is working fine when a user signs and redirects to given url. but if a user declines the signature then it is giving adobe thank you message but not redirecting to the given RedirectUrl.
Could anyone guide me how can I redirect to URL even after decline the signature?
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Hi @sanjay32431314q6mn ,
This feature will be part of our next release which is currently accessible on a sandbox environment.
We are adding the following to expand redirect/post sign options.
Hope this helps.
There are other ways to catch signer decling, but I will let you review the screenshot first.
Please let me know if I need to go over alternatives to the URL.
Regards,
Roman
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Hi @tromank Thanks for the updates.
could you please give me the timeline of the next release where I can get the given solution.
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Also is there any other way till then I can redirect signer to url when he declines?
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Unfortunately, not.
When customers embed or invoke the signing URL, a postMessage web event can be used. Web Events / postMessage documentation can be found here.
Another option is to capture the event via a webhook.
Any chance you can provide more details, such as:
Regards,
Roman
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Hi @sanjay32431314q6mn ,
Our release schedule can be found here. The page also covers release notes (including decline redirect). It usually has a 30-day window but can shift due to a variety of reasons such as holidays, end of quarter, etc. 11/13
Regards,
-Roman