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1. IOS(iPad) does not support multiple email addresses via a "Submit a Form" button

New Here ,
Apr 23, 2019

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When a submit button is created, no email addresses are displayed in the "To:" field in the email application if more than one email address is entered into the URL field.  If only one email address is entered, the "To:" field will be populated.  Multiple email addresses appear to work fine on PCs and Android devices when the submit button is clicked.

Example:

If "mailto:test@msn.com" is entered into the URL link field, when the submit button is clicked, test@msn.com will be listed in the "To: field on the email application on the iPad.

If "mailto:test@msn.com;test2@msn.com" is entered, no email addresses will be listed in the "To:" field on the email application on the iPad when the submit button on the form is clicked.

Is there a way to have multiple email addresses supported via a submit button on a IOS device?

Email Issue_Page_1.jpgEmail Issue_Page_2.jpg

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Correct answer by Bernd Alheit | Adobe Community Professional

Remove the space between ; and second address.

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1. IOS(iPad) does not support multiple email addresses via a "Submit a Form" button

New Here ,
Apr 23, 2019

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When a submit button is created, no email addresses are displayed in the "To:" field in the email application if more than one email address is entered into the URL field.  If only one email address is entered, the "To:" field will be populated.  Multiple email addresses appear to work fine on PCs and Android devices when the submit button is clicked.

Example:

If "mailto:test@msn.com" is entered into the URL link field, when the submit button is clicked, test@msn.com will be listed in the "To: field on the email application on the iPad.

If "mailto:test@msn.com;test2@msn.com" is entered, no email addresses will be listed in the "To:" field on the email application on the iPad when the submit button on the form is clicked.

Is there a way to have multiple email addresses supported via a submit button on a IOS device?

Email Issue_Page_1.jpgEmail Issue_Page_2.jpg

Adobe Community Professional
Correct answer by Bernd Alheit | Adobe Community Professional

Remove the space between ; and second address.

TOPICS
PDF forms

Views

397

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Apr 23, 2019 0
Adobe Community Professional ,
Apr 23, 2019

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Remove the space between ; and second address.

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Apr 23, 2019 1
New Here ,
Apr 26, 2019

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Thanks for the help Bernd.  I mistakenly included the space between the ; and the second address in the example.  Even if the space is removed, if more than one email address is included, it will not work on an IOS device.  If the submit button is clicked on a Android device or PC it works fine.  Please see the below example:

Submit button clicked on PC or Android device.jpg

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Apr 26, 2019 0
Adobe Community Professional ,
Apr 27, 2019

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May be that Acrobat Reader for iOS doesn't support this.

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Apr 27, 2019 0
New Here ,
Aug 27, 2020

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It is frustrating because the separator for use on PC's is ; but for our iOS devices it needs to be ,

I wonder if Adobe even realizes this is a problem.

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Aug 27, 2020 0