Ability to print stopped today

Explorer ,
Mar 13, 2021 Mar 13, 2021

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I have Acrobat Pro DC on a MacBook.  I ran into something this morning that has never happened before.  Acrobat refuses to print, indicating that it can not do so because no pages were selected.  This happens even though all pages, or current page, or a specific page number is selected for printing.

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Print and prepress

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Explorer , Mar 21, 2021 Mar 21, 2021
Thank you for your response. It turned out that the problem described was limited to just one specific PDF I had received from my insurance company.  It has not repeated on subsequent PDFs, so guess all is well for now. Clay

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Adobe Community Professional ,
Mar 13, 2021 Mar 13, 2021

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I am not sure if this can get resolved by uninstalling and reinstalling though.

 

But if you choose to uninstall and reinstall  make sure that tge printer drivers are also reinstalled but using the ones from the manufacturer's support website (not the ones that install through automatic or unattended updates).

 

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Explorer ,
Mar 21, 2021 Mar 21, 2021

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Thank you for your response.

 

It turned out that the problem described was limited to just one specific PDF I had received from my insurance company.  It has not repeated on subsequent PDFs, so guess all is well for now.

 

Clay

 

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Adobe Community Professional ,
Mar 21, 2021 Mar 21, 2021

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Ok great!

 

Thanks for posting back and updating the thread.

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