Acorbat Creative Cloud Update Freezes ScandAll PRO

New Here ,
Apr 09, 2021 Apr 09, 2021

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Adobe's 4-9-21 Creative Cloud update crashed ScandALL PRO and freezes it upon start.  How can I roll back this update to regain ScandAll PRO use?

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Crash or freeze

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Adobe Employee ,
Apr 10, 2021 Apr 10, 2021

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Hello,

 

Thank you for reaching out.

 

Could you please elaborate on the issue you are experiencing? Please confirm if the issue occurred with the Creative Cloud update or the Acrobat update.

Share the Acrobat and Creative Cloud versions you are using. What is the OS version?

 

Thanks,

Meenakshi

 

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