Acro CEF keeps causing very high cpu and crash

New Here ,
Apr 14, 2021 Apr 14, 2021

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Acro CEF keeps causing very high cpu - why? How can I prevent this?

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Crash or freeze

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Adobe Employee ,
Apr 14, 2021 Apr 14, 2021

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Hi Mark,

 

Hope you are doing well and sorry for the trouble.

 

AcroCEF is an integral part of Acrobat. AcroCEF takes care of HTML based components of the application like(Send for signature, Send and Track, fill and sign, Document Cloud, etc).

 

Please make sure you have the latest version 21.01.20145 of the application. Try to update the application from the help menu and reboot the computer once  and see if that works. Go to Help > Check for updates.

 

Also, please try the following preference setting and go to Edit (Win), Adobe Acrobat (Mac) > Preferences > Page Display > Under Rendering Uncheck 'Use Page Cache' > Click OK see if that helps

 

Regards

Amal

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