Acrobat 2015 Installer (Acrobat Professional Version 12.) crashes on macOS Catalina 10.15.7

New Here ,
Apr 09, 2021 Apr 09, 2021

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After clicking 'Continue' in the step 'Introduction' the Installer-Programm switches to the step 'Read me' and at the same time the mouse cursor switches to the 'Spinning Wait Cursor' which revolves and revolves and revolves.... and at the same time the Installer-Programm crashes (The 'Force Quit Application'-Window in the macOS-Finder shows, that the installer is 'not responding'). 

 

Language of macOS and Acrobat: German.

 

How can  I solve this problem?

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Install update and subscribe to Acrobat

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correct answers 2 Correct Answers

Most Valuable Participant , Apr 09, 2021 Apr 09, 2021
You can't solve it. This version of Acrobat is not compatible with Catalina. See: https://helpx.adobe.com/acrobat/system-requirements.html

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Most Valuable Participant , Apr 09, 2021 Apr 09, 2021
Catalina needs all new apps (2019 or later). Throw your old apps away, it's part of the Joy of Mac.

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Most Valuable Participant ,
Apr 09, 2021 Apr 09, 2021

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You can't solve it. This version of Acrobat is not compatible with Catalina.

See: https://helpx.adobe.com/acrobat/system-requirements.html

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Most Valuable Participant ,
Apr 09, 2021 Apr 09, 2021

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Catalina needs all new apps (2019 or later). Throw your old apps away, it's part of the Joy of Mac.

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