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Acrobat Adobe Sign is fundamentally broken - is anyone using this thing on PC without a problem?

New Here ,
Oct 24, 2020

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I am amazed at how broken Adobe Sign is. Someone in upper management should connect with this team to find out where the problem is--perhaps QA?

 

It's fundamentally broken. I have been trying to use it for the past two days and encountering all sorts of bugs with the prepare form and adobe sign portions of the app.

 

Here's another example:

  • I added form fields for signer (I gave up trying to have prefill form fields--they would just DISAPPEAR in the signing form). Fields included:
    • Signature
    • Title
    • Name
    • Date
  • I tested the form by sending it myself as the signer. In the resulting form I ended up only with Signature, Title, and Date. For some reason Adobe sign would ignore and remove the NAME field from the form.

 

This is a completely frustrating process and feature and I would suggest removing it if you don't intend to make it work.

 

issueWithMissingFields.jpg

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Create PDFs, PDF forms, Security digital signatures and esignatures

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Acrobat Adobe Sign is fundamentally broken - is anyone using this thing on PC without a problem?

New Here ,
Oct 24, 2020

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I am amazed at how broken Adobe Sign is. Someone in upper management should connect with this team to find out where the problem is--perhaps QA?

 

It's fundamentally broken. I have been trying to use it for the past two days and encountering all sorts of bugs with the prepare form and adobe sign portions of the app.

 

Here's another example:

  • I added form fields for signer (I gave up trying to have prefill form fields--they would just DISAPPEAR in the signing form). Fields included:
    • Signature
    • Title
    • Name
    • Date
  • I tested the form by sending it myself as the signer. In the resulting form I ended up only with Signature, Title, and Date. For some reason Adobe sign would ignore and remove the NAME field from the form.

 

This is a completely frustrating process and feature and I would suggest removing it if you don't intend to make it work.

 

issueWithMissingFields.jpg

TOPICS
Create PDFs, PDF forms, Security digital signatures and esignatures

Views

25

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Oct 24, 2020 0
ls_rbls LATEST
Adobe Community Professional ,
Oct 24, 2020

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Is the name block assigned to the correct signatory?

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Oct 24, 2020 0