Acrobat app on iPhone is crashing

New Here ,
Feb 20, 2021 Feb 20, 2021

Copy link to clipboard

Copied

21.01.02 is the acrobat version I have . 

 

I have never had any problems with acrobat but since the auto update in the last number of houses every time I try to open the app by tapping it , the home screen loads and then crashes . I can’t delete the app and install again  as I only have access to crucual pdf files through acrobat  on the phone . Last time I delete the app I lost my files 

 

Using iPhone A1778

 

 

TOPICS
Crash or freeze

Views

39

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Feb 20, 2021 Feb 20, 2021

Copy link to clipboard

Copied

Just updated. No issues. Loads and opens. 

IPhone 5S

If you never ask ... you will never know.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Feb 20, 2021 Feb 20, 2021

Copy link to clipboard

Copied

LATEST

Understood but that’s why I’m messaging to see if anyone can grasp why that’s happening on mine and how to resolve it 

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Feb 20, 2021 Feb 20, 2021

Copy link to clipboard

Copied

I believe uninstalling Acrobat from your IPhone will only delete files that are saved on the IPhone, not what has been saved in Adobe Document cloud.

If you never ask ... you will never know.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines