As of the recent update to Acrobat we are seeing issues with Outlook freezing up. If we close out of Adobe Acrobat while Outlook is frozen, it unfreezes and is usable again.
We have tried uninstalling both Office and Acrobat and reinstalling, we even did a clean install of both on a new computer with the same results with a rebuild OST.
There are some application hang entries in the event viewer referencing the 64BitMAPIBroker.exe which I believe to be a component of the Adobe Outlook plugin. Disabling the adobe outlook plugin didnt seem to help. I have also tried to turn off the enhanced security within Acrobat to no avail.
Any one else having this problem?
Yes, I have a user with the same issue. Have you found a solution yet?
YES!!!!!! It's making me crazy. My Outlook will not send or receive!
Any solutions to this?
This is still an issue for one of my customers with O365 Office.
Below is the Adobe error when closing the Adobe application, emailing a file still works. We have spent some time troubleshooting this . Based on this we have noted there is a conflict between the latest version of MS Office O365(16.0.13127.21216) and latest Adobe Reader DC (2020.013.20074) version(Dec 2020).
Adobe Acrobat 64BitMAPIBroker has stopped. When you close it after a succesful mail being sent.
Any ideas anyone - been going on a long time!!