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Acrobat crash when moving between 2 monitors - Mac OS X Mojave

Engaged ,
Nov 06, 2018

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I have the latest Acrobat - 19.008.20080

When I open Acrobat, it opens on my secondary monitor. When I drag it over to the main monitor, Acrobat crashes. If I drag anything in Acrobat over to the main monitor, where the Acrobat menu bar is, it crashes.


Anyone else getting this?

OS X 10.14

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General troubleshooting

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Acrobat crash when moving between 2 monitors - Mac OS X Mojave

Engaged ,
Nov 06, 2018

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I have the latest Acrobat - 19.008.20080

When I open Acrobat, it opens on my secondary monitor. When I drag it over to the main monitor, Acrobat crashes. If I drag anything in Acrobat over to the main monitor, where the Acrobat menu bar is, it crashes.


Anyone else getting this?

OS X 10.14

TOPICS
General troubleshooting

Views

1.3K

Likes

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Nov 06, 2018 0
New Here ,
Nov 08, 2018

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Jep! I do.

Since the last update of Mac OS and Mojave.

First i thought it was a problem with the panel Preview Output which opens on my secondary monitor. After removing the preferences of Acrobat (and restarting!) i opened the preview panel. Which worked fine. Dragging the preview panel to the secondary screen ended in a crash.

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Nov 08, 2018 0
Community Beginner ,
Nov 09, 2018

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Just started for me when I updated to 10.14.1

As per the last thread of this same problem from October, I was reading the fix was supposed to be in that update but guess not. It is marked solved and obviously it hasn't been.

Temp fix I found was:

1. Open 2 PDFs in tabs

2. Drag the PDF tab you want from the main window into the monitor you want

3. Close the other window

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Nov 09, 2018 5
Community Beginner ,
Jan 17, 2019

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After doing what bmatlockdesign_prof ​said just once, I no longer have the issue.

I have quit Acrobat and then opened individual PDF's, moved them from one monitor to another, all with no issues now.

Thanks!!!!

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Jan 17, 2019 2
New Here ,
Nov 03, 2020

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What kind of black magic was that! o_o

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Nov 03, 2020 0
Community Beginner ,
Nov 12, 2018

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Same issue.  Looking for Adobe update on this problem being reported by many.

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Nov 12, 2018 0
New Here ,
Nov 15, 2018

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I have the same problem. I am also on Mojave and have a 2018 MacBook pro and an 21 " apple display.

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Nov 15, 2018 0