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I recently noticed that every time I try to create a form from a file or even create a PDF it does not work and the program crashes immediately? Is anybody else experiencing this? Anybody have a fix for this?
Thanks
Phil
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Hi Phil,
Sorry to hear about the trouble caused.
As mentioned, application crashes upon creating a PDf form. just want to check if this is a case while creating the the forms only. Or is it crashes upon using other features too?
To understand better, you may try the following steps-
1- Check with a different tool. Does crash issue continue?
2- Update you Acrobat to the latest version. Open Acrobat>Help>check for update.
3- For testing,
Navigate to Adobe Acrobat>Preferences>Security (Enhanced)>disable "Protected View" and "Enhanced Security">OK>close and reopen Acrobat and try creating the file.
Note: these changes are only for testing purpose. Once tested, please change it back to the previous setting.
4- For Windows, try the steps suggested here: https://helpx.adobe.com/acrobat/kb/acrobat-dc-crashes-on-windows-os.html
Help us with-
1- Exact version of Acrobat you are working on. Open Acrobat>help>About Acrobat (Win) and click on Adobe Acrobat>About Adobe Acrobat
2- Exact version of OS.
Thanks,
Akanchha
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Thank you for replying and trying to help me. Just to answer a couple of your questions my program crashes whenever I try to create a form and/or just create a PDF in general. I tried updating the software every booting my system but nothing seems to help. I never had this problem prior to 2021. Please advise.
Thanks
Phil
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