Acrobat DC automatically converting track changes in Word to Accept Changes

Community Beginner ,
Jul 01, 2019 Jul 01, 2019

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I can open a Word (Office 365) document in Acrobat DC and it will automatically create a pdf that correctly shows all the track changes in the Word Document.  However, when I use the Acrobat tab in Word or use the Acrobat print command in Word, the new pdf that is created always reflects that all tracked changes were accepted when creating the pdf.  As a note:  Microsoft print to pdf works correctly.

The Acrobat technical person told me that was the way it is and cannot be changed.  I think that is BS.  There has to be some setting in the Word addin for Acrobat that is telling Adobe to allow Word to accept all changes prior to creating the pdf.  Why would I be able to open a Word doc in Acrobat directly and have it correctly create a pdf showing changes.

I know someone know what command or setting I need to modify in the Word Acrobat addin preferences to make it act correctly.  Gave up on Adobe tech support on this one!  Thanks up front.  Curt

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Create PDFs, Windows

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correct answers 1 Correct Answer

Adobe Community Professional , Dec 30, 2020 Dec 30, 2020
"Why using printer? The issue is within tracked changes in word and not reflecting in adobe acrobat after conversion..." Just because:

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Adobe Employee ,
Jul 02, 2019 Jul 02, 2019

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Hi Curt,

Sorry as I do not understand your query correctly.

Could you please elaborate on what exactly you are referring to when you say "reflects that all changes were accepted when creating PDF"?

It would be helpful if you can share the exact workflow and the screenshot for the same. It will help us to better understand your query.

To share the screenshot, use the steps provided below:

- Click on the insert icon provided in the reply window as shown below:

Capture screenshot.PNG

- An Insert Image window will appear.

- Then click on Insert Image and browse the location where you have saved the screenshot file.

- Select the file and click on Open > Insert Image.

We will be waiting for your response.

Regards,

Meenakshi

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Community Beginner ,
Jul 02, 2019 Jul 02, 2019

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1.  Word Document with changes shown text and getting ready to create pdf of document

ScreenHunter 05.jpg

2.  Then when it creates pdf, all the changes in the Word document are automatically accepted (I do not want that).

ScreenHunter 06.jpg

3.  If I open ACROBAT and then open the Word document that shows changes in Acrobat, it creates the document correctly.  However, I want to be able to create pdf that show the Word document with changes shown.

The process in steps 1 and 2 happen on my desktop and laptop.  Using Microsoft office 365 and Adobe Acrobat DC.  It did not do this until late last year.  Other pdf creation programs do not do this.

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Community Beginner ,
Jun 17, 2020 Jun 17, 2020

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Do we have update on this?

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Adobe Community Professional ,
Jun 18, 2020 Jun 18, 2020

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You should try to use the Adobe PDF printer instead of the Microsoft Print to PDF.

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Community Beginner ,
Jul 10, 2020 Jul 10, 2020

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Huh? Why using printer? The issue is within tracked changes in word and not reflecting in adobe acrobat after conversion...

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New Here ,
Jul 10, 2020 Jul 10, 2020

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Did you ever get a solution?  I just bought Adobe dc pro and now have the same problem.  it is maddening, esp when they pretend they don't underestand you.  It always worked when I had a cheap version of adobe pc maker and now it doesnt, that's an expensive non-imporvement

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Community Beginner ,
Jul 10, 2020 Jul 10, 2020

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I think this is a functionality issue still not resolve by adobe

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New Here ,
Jul 20, 2020 Jul 20, 2020

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I find this helpful. "Saving As" into PDF works for me to show the tracked changes in a PDF file. The process also seems to be quicker than PDFing using the PDFmaker add-on.

 Versions of Acrobat before DC maintained tracked changes without any problem. I don't know why the Adobe programmers would assume that Word users would prefer this change, but at this point I think all we can do is acknowledge the workaround and complain to Adobe so they change the next version or upgrade back to something where we can choose our desired output.   

 

Regards,

 -Bill

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New Here ,
Dec 03, 2020 Dec 03, 2020

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Hi Everyone, I think I may have found the "culprit" option/setting: by de-selecting the "Acrobat tab > Preferences > Word tab > Convert Displayed Comments to Notes in Adobe PDF" checkbox option and then converting the tracked changed Word document to PDF using the Acrobat tab > Create PDF option, it works just fine and displays all the tracked changes. However, if there are indeed some comments within the Word document, they will not convert over into the PDF document (specifically, the comment markups will display, but not the note text).  Let us know how this works.

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New Here ,
Dec 28, 2020 Dec 28, 2020

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This is the fix.  I've always been able to convert word tracked changes to PDF until 365.  Unchecking the box somehow makes this work again. Thanks for the solution!

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Community Beginner ,
Apr 09, 2021 Apr 09, 2021

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Yes, this worked.  I don't know why they (who?) mess about with this stuff.  Why make it more complicated for people?  Everyone knows how to Print to PDF and Save as PDF.  Leave it alone.  Thanks for the solution. 

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Adobe Community Professional ,
Dec 30, 2020 Dec 30, 2020

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"Why using printer? The issue is within tracked changes in word and not reflecting in adobe acrobat after conversion..."

Just because:

Capture_71.png

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New Here ,
Dec 30, 2020 Dec 30, 2020

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Thank you thank you thank you!  Finally an easy solution instead of telling us it cant be fixed.  Sometimes it seems like the Adobe people do not understand their own product.

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