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Acrobat DC close suddenly when optimizing the document.

New Here ,
Jul 05, 2020

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When I am optimizing or recognizing the document scanned, 

Acrobat Pro DC close suddenly. 

I can't use this tool.

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Scan documents and OCR

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Acrobat DC close suddenly when optimizing the document.

New Here ,
Jul 05, 2020

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When I am optimizing or recognizing the document scanned, 

Acrobat Pro DC close suddenly. 

I can't use this tool.

Topics

Scan documents and OCR

Views

38

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Community Professional ,
Jul 05, 2020

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Hi,

Please confirm the exact version of your software and operating system.

Also, try to locate your error log to find more information on what element might cause the issue.

On windows https://www.supereasy.com/how-to-view-crash-logs-in-windows-10

On Apple Mac https://bjango.com/help/crashlogmac/#:~:text=Crash%20logs%20contain%20information%20about,needed%20o...

 

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New Here ,
Jul 06, 2020

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Thank you for reply.

 

I will try.

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